If you or someone you are with is in immediate danger call 000.

If you or someone you know is a survivor of sexual assault here is a list of support services across Australia. 

If you or someone you know are experiencing homelessness here is a list of support services across Australia.

Here is a list of places you can contact if you need help, support or just someone to talk to:


Kids Helpline

Kids Helpline is Australia’s only 24/7 counselling and support service for children and young people aged 5-25 years. Qualified counsellors provide free, private and confidential support via phone, email and web. You can talk to them about anything.

Phone: 1800 55 1800 (24 hours a day, 7 days a week)
Website: kidshelp.com.au


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They also provide online counseling services.

Phone: 13 11 14 (24 hours a day, 7 days a week)
Website: lifeline.org.au

Safe Steps

Safe Steps is a state-wide Family Violence Response Centre with 24/7 service for women and children experiencing violence. They provide immediate support, information, advocacy, referral and emergency accommodation.

Phone: 1800 015 188
Website: www.safesteps.org.au
Youth Website: https://www.safesteps.org.au/understanding-family-violence/information-for-young-people/

Suicide Call Back Service

The Suicide Call Back Service provides free nationwide professional telephone and online counselling for anyone affected by suicide.

Phone: 1300 659 467
Website: suicidecallbackservice.org.au


beyondblue is working to reduce the impact of depression and anxiety in the community by raising awareness and understanding, empowering people to seek help, and supporting recovery, management and resilience. They provide both phone and online counseling services. They also run a website for youth affected by depression and anxiety.

Phone: 1300 22 4636
Website: beyondblue.org.au
Youth Website: youthbeyondblue.com

Uncovery – Eating Disorder Coaching

Uncovery is an Eating Disorder Coaching service that provides face-to-face and remote support for anyone aged 16 and above seeking to improve their relationship with food and make peace with their body.

Website: uncovery.com.au

Butterfly Foundation for Eating Disorders

Butterfly runs a national support line, which is staffed by trained counsellors experienced in assisting with eating disorders.

Phone: 1800 33 4673 (Mon-Fri 8am-9pm AEST)
Website: thebutterflyfoundation.org.au

Youth Support + Advocacy Service (YSAS)

YSAS is a leading youth health not-for-profit agency that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

Phone: 1800 458 685 (Mon – Fri, 9am – 8pm)
Website: www.ysas.org.au 


DrugInfo is a service provided by the Australian Drug Foundation that offers information about alcohol and other drugs and the prevention of related harms.

Phone: 1300 85 85 84 (Mon-Fri 9am-5pm)
Website: druginfo.adf.org.au

Family Drug Support

Family Drug Support assists families throughout Australia to deal with alcohol and drug issues in a way that strengthens relationships and achieves positive outcomes.

Phone: 1300 368 186 (24 hours a day, 7 days a week)
Website: fds.org.au


eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

Phone: 1800 650 890
Website: eheadspace.org.au

Family Relationships Online

Family Relationships Online provides all families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution. They also run the Family Relationship Advice Line, a national telephone service established to assist families affected by relationship or separation issues.

Phone: 1800 050 321 (Mon-Fri 8am-8pm, Sat 10am-4pm)
Website: familyrelationships.gov.au

Relationships Australia

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships.

Phone: 1300 364 277
Website: relationships.org.au

Translating and Interpreting Service

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection to provide interpreting services for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Phone: 131 450 (24 hours a day, every day of the year)
Website: tisnational.gov.au

The National Voice for People with MS

As the national peak body for Australians living with MS, they work closely with the state MS societies to help you connect with the right support and services.

Phone: 1300 010 158
Website: msaustralia.org.au/support-services


1800 RESPECT is a 24 hour phone and online counseling service to assist people who have been or who are affected by sexual assault, domestic or family violence.

Phone: 1800 737 732 (24 hours a day, 7 days a week)
Website: 1800respect.org.au


Switchboard Victoria is a community-based not for profit organisation that provides a peer based, volunteer run support service for LGBTQI (lesbian, gay, bisexual, transgender, queer and intersex) people and their friends, families and allies.

Phone: 1800 184 527
Website: www.switchboard.org.au
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